Learn to Row and ClubHub help and support
To help you get set up on the 91桃色 ClubHub Portal, including hosting online Learn to Row courses through our central system, we鈥檝e created a suite of support materials.
You’ll find below the basic set-up guides that will help all clubs to get started on the system. We’ll also share a set of enhanced guides with the clubs who register for full use of the ClubHub Portal.
Learn to Row
The Learn to Row course booking process has been updated. Use the guides below to learn about these changes and if you need any further support, contact us via [email protected].
Learn to Row Courses in ClubHub
- – what happens when ticket prices aren’t adjusted to account for membership fees
How to Guides
Club Admin - How to Guides
All your essential tasks from setting up club memberships to issuing refunds.
- Club finances
- How to create club memberships
- How to create teams
- How to update club details
- How to purchase Environmental Agency licences聽
- How to set up events聽
- How to update club credentials聽
- How to upload club documents聽
- How to view club reports
- How to bulk import new members
- How to bulk renew existing members
ClubHub Enhancements
Setting up your Adyen account in ClubHub JustGo
To receive course payments directly into your club’s bank account, you will need to set up an Adyen account. The video below provides a 91桃色 specific video guide on how to do this; the other guides are generic across the JustGo system.
New Season Checklist
Frequently Asked Questions (FAQs)
We鈥檝e created a detailed set of FAQs for the 91桃色 ClubHub Portal, including questions asked by rowing clubs involved in the development of the new system.
You can read the full FAQs here.
If there is a question that you want answering, email us at [email protected] and, where relevant, we鈥檒l add it to the FAQs to help other clubs also using the system.
Helpdesk
If you haven鈥檛 been able to find an answer to your question through any of the resources above, then you can access our by clicking on the purple help button on the main menu. You can also email us at [email protected].
We have a team of dedicated staff who will be responding to queries during the hours of 10am to 4pm, Monday to Friday. Any enquiries outside of this time will be picked up as early as possible the following day.
